ThemeZap
Support
How can we help?
We're here to make sure you launch smoothly. Whether you're setting up your first template or fine-tuning your store, our team has your back.
Setup & installation
Every template comes with a step-by-step setup guide delivered right after purchase. Most stores are up and running in under 30 minutes.
Common questions
Quick answers to the most frequent questions — licensing, refunds, and installation — are on our FAQ. It's the fastest way to get unblocked.
Contact support
Still stuck? Reach out through our contact form and a real human will get back to you — usually within 24 hours, day or night.
Refunds
Not fully satisfied? Contact us within 14 days of purchase for a full refund, no questions asked.